![]() Continue to be polite, punctual, and attentive. When you encounter resistance, be optimistic so as not to discourage your client.Negotiate with the client over a mutually agreed assessment. To elicit positive responses, focus on finding the strengths of the client.If your client doesn't trust you, you will not be able to make a clear assessment. In general, all information obtained in the interview will remain a part of the report and that you will not share the information with people who are not involved with the case. Create a safe atmosphere when conducting interviews by explaining the rules of confidentiality to the interviewees. ![]() ![]() Focus on obtaining information about the client’s needs and the resources that would help fulfill those needs. ![]() The most important part of the assessment process is creating a rapport with your client and other interviewees that would encourage them to divulge information honestly. ![]()
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